Failure to update can result from environment configurations, such as permission issues, or due to interactions with other applications, such as antivirus or firewall policies.After a few failed attempts to automatically update, the Dropbox app displays the message “You’re using an older version of Dropbox.” To resolve this issue: If the counter for updating your application expires, your Dropbox stops syncing.Add group or user name to fix “Can’t delete ks key: error while deleting key” Note that it's possible you’ll get an error when trying to add yourself as an owner.There are some objects in the registry that are impossible to change ownership of. If using Firefox on Mac OS, you must right-click on the appropriate application link below and select "Save Page As" to download the application.Adobe Connect 9 meetings applications are backwards compatible with earlier versions of Adobe Connect.Compatibility mode on Windows computers If you’re using a Windows computer, check that compatibility mode isn’t enabled for Dropbox. If you receive the “Dropbox can't access your Windows Registry” error, it means Dropbox is attempting to access vital account information using your Windows Registry, but is being denied permission.
Dropbox Business If you’re part of a Dropbox Business team, it's possible that your auto-updates failed because your user profile on your computer doesn’t have the permission to install new versions of Dropbox. If you receive the “Your computer is not supported” error, your computer may not meet our system requirements.
Your computer will compare your system date to the expiration date of our SSL certificate.
If your system time is stuck in the past or so far in the future that it’s outside of Dropbox's SSL certificate expiration date, a secure connection can’t be established.
If the permissions problem returns after restarting the computer, it means another program on your computer is making this change. If you see the error Try again or check out our Help Center, contact Dropbox support.
Check your system permission logs if you know how, or take your computer to a professional to identify the program that's making the change. Be sure to include as much detail as possible about what happened. We regularly release new versions of the Dropbox app with new features, better performance, and security enhancements.
The error message is expected behavior, and you can ignore the warning.